To help us respond to your enquiries promptly and securely, we've established a range of convenient and secure contact options. We've made it easier than ever to connect with TelstraSuper.

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Importantly, we will cease email correspondence via our contact@telstrasuper.com.au email address. Our other contact options are a faster way to get the help you need and are a more secure way to send us information. 

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So, we encourage you to use the options detailed below or call us on 1300 033 166 for further assistance. 

Live chat^ lets you connect anytime, anywhere

Connect with the team for real-time assistance via live chat^ on the website or App, or our chatbot can help answer most common queries. Just look for the chat icon at the bottom of our web pages, or on the Contact Us page of the App.

Secure document upload

Upload documents directly and securely, ensuring your sensitive information is protected. 

• Already a member and registered for SuperOnline? Send us documents via SuperOnline.
• Not a member? Send us documents via our website.

Online enquiry forms

Send us your detailed enquiry and get the specific help you need.

• Already a member and registered for SuperOnline? Use our enquiry form via SuperOnline.
• Not a member? Use our public enquiry form.

Prefer to talk over the phone?

• Call 1300 033 166 during business hours^ to speak with our team directly. 
• Request a call back from our member support team or a Financial Adviser.

Ensure you’ve downloaded the TelstraSuper App

With our latest app upgrades, you can easily complete transactions, check your account information, live chat with our team, view your mailbox and securely upload documents.

Switch to digital transactions for faster processing

Did you know that almost everything you need to manage your account is available in SuperOnline or the TelstraSuper App? You can easily complete transactions anytime without having to print and send us paper forms. Next time you consider downloading a print form, login to your SuperOnline account to save time and complete it online.

Download the app

      


^8:30am - 6:00pm (Melbourne time) Monday to Friday.